Effective Date: 23/01/2024

1. Introduction

Enchanter (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make purchases, or interact with our services.

2. Information We Collect

a. Personal Information

We may collect the following personal information when you interact with our website:

• Name
• Contact Information (email address, phone number)
• Shipping Address
• Billing Information

b. Automatically Collected Information

We automatically collect certain information about your visit, including:

• IP Address
• Browser Type
• Device Information
• Clickstream Data

c. Cookies and Similar Technologies

We use cookies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

a. Order Processing

We use your information to process and fulfill orders, send order confirmations, and provide updates on your purchases.

b. Communication

We may use your information to:

• Respond to inquiries and customer service requests
• Send promotional emails and newsletters (you can opt-out at any time)

c. Analytics

We analyze website usage to improve our services, enhance the user experience, and monitor the effectiveness of our marketing campaigns.

d. Legal Compliance

We may process your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

a. Opt-Out

You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in each email.

b. Cookies

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of third-party sites.

7. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective upon posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at contact@enchanterbyhealalchemy.com.